You know the gap I am talking about. A physician enters an order. A nurse is standing at the bedside, needing to act. And in between those two moments sits a stack of digital systems that were designed, implemented, and signed off without a single person in the room who understood what actually happens in…
You’ve spent years learning how human systems fail. You know what a deteriorating patient looks like before the monitors catch it. You understand the cascade of decisions — clinical, logistical, human — that determines whether someone walks out or doesn’t. That knowledge is hard-won. It took years of being in the room when it mattered […]